Resource: Child and Adolescent Crisis Program

Hello CPS fans!

Do you know about the Child and Adolescent Crisis Response Program here in Lane County? If not, I would like to share information about the program with you. The program can be a vital lifeline for children and families during those times of severe crisis when nothing is working, a child is out of control, or the situation has become aggressive or dangerous. Information about the program is listed below.

Have you already used the Child and Adolescent Crisis Response Program? If so, we would love to hear from you! The Child Center and I (Mark Beach) are highly involved in providing the Crisis Program services and we'd like your feedback. You can do an online survey in about 5 minutes by clicking on the link below!

Crisis Program Feedback:    http://goo.gl/5f9ta

Child and Adolescent Crisis Response Program

1-888-989-9990

The Crisis Response Program provides support and help to teens, children, parents, and families during times of crisis. We provide crisis intervention services 24 hours a day, 365 days per year throughout Lane County.

A call to the crisis response program will connect you to crisis worker. Within minutes, you will be speaking to someone who will listen to your situation and suggest ways to help. Most crisis situations can be resolved over the phone.

Our crisis workers provide assistance and referrals to help you stabilize the situation, restore safety in your home, and create a short-term plan. Calls may last between 10 and 90 minutes or more as we discuss the specifics of your situation. Crisis workers can, if you would like, follow-up by phone within the next day or two.

If your child is currently in counseling or foster care, the crisis worker will encourage and help you to access crisis services provided through your child's counselor or DHS.

If talking on the phone is not enough:

Sometimes a crisis might need a more intensive intervention than a plan developed over the phone. If the crisis worker handling your call assesses that an on-site intervention is warranted and the situation is safe, we may, with your permission, send a crisis response team to your home. Crisis response teams of two or more crisis workers provide crisis intervention services on-site at home/placement, in a public place such as a hospital, or in conjunction with police or emergency services.

Crisis response teams generally arrive within an hour. The team will contact you by phone and let you know approximately when they will arrive. In outlying communities, the travel time will increase the response time. Crisis response team clothing and ID cards easily identify team members.

In situations where crisis can't be safely resolved after other avenues of crisis intervention have been exhausted, the crisis response team may obtain authorization for a voluntary crisis care placement. All placements must be requested and approved by the parent or legal guardian. A crisis care placement lasts from 24 to 72 hours.

Fees/Eligibility: There are no fees charged for services to families in Lane County.

Ages served: Issues related to children and teens up to age 18

Crisis Response Program

1-888-989-9990